Support Solutions
Although we supply hardware and software that is designed to provide minimum downtime, it is essential that both of these are properly maintained.
Security patched, firmware updates, hard drive failures are all issues that need addressing and often small businesses find out after there is a problem.
With our support package, we take a pro-active approach to your IT support needs.
Rather than spend time fixing problems (which we still do), we aim to spend more time ensuring systems run smoothly and reduce the amount of problems you encounter.
Our pricing structure is very simple, based on the number of servers and personal computers supported.
This includes unlimited telephone, email, and remote based support. Often, a quick connection to your IT systems is all that is needed to correct a problem preventing you from working.
If you are single homeworker, looking for a friendly support company to help you with your laptop or a medium sized business with an exisiting Power user or IT support person looking for holiday cover or help with a project, we can help, all for less than you might think.
Our customers with support contracts also receive benefits such as out-of hours support and discounted on-site pricing.
Call us today for a no-obligation quote for your business.